STIHL Warranty Policy

The below information was taken from Stihls Website (stihl.co.uk/stihl_warranty_policy)

STIHL produce a number of products for domestic and professional use. By selecting the correct product for the task at hand, it will dramatically reduce the likelihood of an issue arising with your product.

Hand held AI Line, AS System & AK System* Cordless Ranges

• Domestic: 2 years
• Professional: N/A No warranty offered

Hand held AP System Cordless Range

• Domestic: 2 years
• Professional: 2 years

Handheld Petrol Machines**

• Domestic: 2 years
• Professional: 1 year

Kombi Attachments

• Domestic: 2 years
• Professional: 1 year

Pressure Washers

• Domestic: 3 years
• Professional: 2 years

iMow Robotic Lawn Mowers***

• Domestic: 5 years
• Professional: 5 years

7 Series***, RM655RS***, RM4RTP Lawn Mowers***

• Domestic: 5 years
• Professional: 1 years

Ride-on Lawn Mowers***, Lawn Scarifiers***, All Other Petrol Mowers***

• Domestic: 5 years
• Professional: 3 Months

Tillers, Garden Shredders

• Domestic: 2 years
• Professional: 3 Months

Mono handlebar / deck

• Domestic: 10 years
• Professional: 3 Months

 

**By their application, top handle chainsaws are specified for professional arborists or operators who can prove competence by way of certification from an approved educational body.

***Subject to product registration and annual servicing.

Occasions arise whereby warranty periods may be extended / shortened, due to promotional campaigns. Correspondence detailing these changes will be released before the promotion's active date.

MotoMix® fuel domestic warranty extension

Extension of Domestic warranty from 2 to 3 years when purchased with 5 litres of MotoMix®. Domestic customers can now extend warranty cover of selected machines, when purchased along with 5 litres of MotoMix® (Applies to instore purchases only). The extension must be registered at point of sale by the STIHL Approved Dealer. For full details of all products included please click here.

Spare Parts

Spare parts are covered by a 1 year warranty.

VIKING to STIHL transition

From the 1st of January 2019 all VIKING grounds care products were re-branded to become STIHL. Therefore for any warranty related enquires relating to the VIKING product range, please take reference from the section now labelled STIHL grounds care products.